Our approach to the 10 National Privacy Principles is as follows:
FITC only collects personal information where it is required for the normal conduct of its business. Personal information is usually collected directly from an individual client or potential client and with that individual's consent. Where personal information is obtained via a third party, we take all reasonable steps to obtain consent for its use from the individual concerned.
- Use and Disclosure
The primary use of personal information held by FITC is to efficiently provide information technology products and services to its clients or potential clients. Additionally this data may also used for the provision of product updates and other market related information. Should you prefer not to receive any such information please advise FITC.
- Data Quality
Personal information is kept up-to-date in the normal course of FITC’s day-to-day business. Please contact FITC should you need to update your personal information.
- Data Security
FITC is committed to your privacy. We take all reasonable steps to ensure the integrity and security of any personal information held by us. However, the company is unable to provide an absolute assurance that personal information will remain secure at all times therefore we do not accept any responsibility for incidences of unauthorised access to personal information, which is provided at your own risk.
- Access and Correction
FITC will provide access to individuals to any of their personal information held by the company for the purpose of review and correction. Requests for access should be forwarded to the Privacy Officer. In some circumstances, proof of identity may be required before such requests can be granted.
FITC does not use any identifier assigned by a government agency (eg Medicare Number, Driver's Licence Number) as its identifier of an individual. Identifiers such as Australian Business Number are only used for purposes required by legislation.
Wherever practical, individuals have the option of not identifying themselves when entering transactions with FITC. This will, however restrict the range of business processes that can be undertaken with those individuals.
- Transborder Data Flows
FITC sometimes conducts work for overseas clients. We undertake to not disclose to those clients any data collected in Australia without the individual's consent.
- Sensitive Information
FITC will not collect sensitive information about you without your consent.
From time to time, FITC is is possession or control of personal information which is the property of our clients and relates to customers of our clients. Under these circumstances, special security and non-disclosure conditions apply, in addition to the 10 Privacy Principles described above. Any requests for access to this data will be referred to the owner of the data.
In particular, no data which is the property of one client will ever be disclosed to another client without the written consent of both clients and FITC.Go to top of page